Need to cancel an order? We’re here to assist! Cannabox accepts cancellation requests only for orders that have not yet been fulfilled or shipped.
To cancel your order:
- Contact Us: Reach out through our “Contact Us” page or via email at hello@cannabox.com
- Subject Line: Use “Cancel Order” in the subject line.
- Order Details and Reason: Include your order number and a brief reason for cancellation.
If your order hasn’t been fulfilled or shipped, we’ll confirm the cancellation. For orders already in transit, please refer to our standard return policies.