We’re sorry to see you go! Canceling your Cannabox subscription is simple and can be done directly from your account page. Follow the steps below to ensure a smooth cancellation process.
1. Log In to Your Account
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- Start by logging into your Cannabox account.
2. Go to “My Account Icon”
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- Once logged in, click on the “My Account” section.
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3. Click on Subscriptions
4. Select Your Subscription
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- Under "Subscriptions," find the active subscription you wish to cancel and click “View” to access its details.
5. Cancel Your Subscription
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- On the next page, click the “Cancel” button. Follow the remaining prompts to complete the cancellation.
What to Expect After Cancellation
Once canceled, your account will show a Pending Cancellation status until the end of your current billing period. During this time, you will still receive any remaining boxes from your most recent renewal but won’t be billed again. Your subscription will show as fully canceled starting on your next renewal date.
Confirmation of Cancellation
After completing the cancellation process, you’ll receive a confirmation email for your records.
If you have any questions about canceling or need further assistance, please reach out to our support team.